About the Role
Challenges: Create more scalable processes to support the needs of our growing number of Enterprise clients at a high level of quality.
Scope: Responsible to standardize, and optimize or automate processes we use to support the operational and business needs of our growing portfolio of Enterprise restaurant clients in Japan while maintaining a high level of quality and customer service. Furthermore, he/she will drive business growth by collaborating with the team lead to develop joint business plans for some of our largest Enterprise clients.
Impact: Medium/High - will be instrumental in building up the foundations of a scalable framework to support a significantly larger base of Enterprise restaurants partners.
What the Candidate Will Need / Bonus Points
• 2-7 years of experience in operations/sales/account management/consulting role in a start-up, tech company, platform business, or similar
• A Bachelor's degree
• Proficiency in Excel
• Native/Business Japanese a must, Business level English a strong plus
Great to have
• Proficiency in Salesforce, SQL a plus
• Track record of outperforming metrics-based business goals
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We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.