will be working closely with Stakeholders responsible for the operations of major Uber Products (Uber Rides ... for large-scale operations, with concrete impacts. These experiences gained in Data Analysis ... About Uber At Uber, we ignite opportunity by setting the world in motion. We tackle big problems

About the Role: Build, operate, scale and improve Community Operations with a heavy focus ... expectations and deliver on them. What You'll Do: • Operations Management: Manage a group of our Community ... Specialist Teams and be responsible for all the operational goals of the LOB • Process improvement

About the Role Community Operations is pioneering how Uber manages rider and driver partner support ... the Community Operations network across the US&C, APAC and EMEA. Your decisions as a leader while partially ... WFM strategy What You'll Do • Lead and drive a team who manages the day-to-day real time operations

About the Role At Uber, providing amazing support that establishes trust for riders and driver ... partners--our community--is a core feature of our product experience. We invest in it and believe ... in providing the highest quality service executed in the smartest, most efficient way. Community Support

, and develop CSRs to deliver on operational KPIs within a time-sensitive and demanding environment ... About the Role Customer Support Team Leads are skilled people leaders with a dedication to drive ... continuous process improvement. They directly manage and motivate up to 15 Customer Support

The Accessorial Operations Specialist will aim to increase net revenue by recouping accessorial ... costs from shipper partners. They will evaluate detention incidents and focus on timely and accurate ... submission of accessorial requests. They will track the root cause of denied or short-paid invoices

Operations Service Quality team. This role will report to the Head of US&C Service Quality, driving ... About the Role To provide best-in-class support to our customers, we're looking for a motivated ... , customer-experience obsessed QA Project Specialist to help support quality for Uber's US&C Community

closely with Uber Freight's product, operations, and business teams to define priorities, build ... of experience / proven success in a similar role - leading operations/logistics, leading diverse ... teams, developing procedures, optimizing systems, and achieving benchmark operational goals

Commercial team to drive additional value to our enterprise partners by optimizing operations and driving ... to operate and it requires thoughtful stakeholder management skills to find the right balance of give ... interested in developing in their next role What You'll Do • Build, inspire and lead a team of operations

About the Role As a Quality Senior Team Lead, you will contribute to Uber's goal of providing world ... -class email and phone support that's as seamless as the ride experience by identifying areas ... of opportunity and strengths through the Uber quality program. You will be responsible for supporting 2-3

and carriers have the freedom to move together, the entire industry moves ahead. The Money Operations ... operational and entrepreneurial, obsessed with empowering our shippers and carriers and delivering the best ... operator, can dig deep into the data to solve operational issues, are always driving small improvements

, Law Enforcement Ops, and Safety Operations. They need to build strong relationships with key ... to ensure reliable operations and robust performance management • Provide oversight for escalated ... Operations • Be accountable for the continuous improvement of safety processes and policies

About the Role Our City Operations teams work where Uber's digital technology meets the real world ... &L outcomes. You'll be responsible for business and financial performance, operational excellence ... for a strong, analytical operator. This role requires excellent collaboration across different

Starting June 14, 2021, successful external candidates may receive a one-time sign-on bonus of $500 ... ! Apply today to join Uber and ignite opportunity by setting the world in motion. About the Role ... We're looking to grow our frontline team in Washington, DC. The Greenlight Hub is staffed with Uber

About the Role We're looking to grow our frontline team in Chicago. The Greenlight Hub is staffed ... with Uber Experts who have in-person and virtual interactions with customers who drive and deliver ... on the Uber platform. Our team uses a combination of sales, customer service, and problem solving

About the Role We believe that Community Operations can play a central role in helping drive ... look for ways to tackle business operations and products, ensuring that customers do not face cringe ... operations leading cross-functional teams • High degree of tech literacy and tech competence (ability

Operations team through in-depth data analysis and insights that drive increased efficiency and improved ... of our operations engine running at full speed • Utilize various data analysis platforms to critically ... of the Business Operations & Support team that sits within the US & Canada Field Operations team

What You'll Do Work remotely with local RTAs to ensure adherence and compliance of our Community ... Support Representatives in multiple countries, languages, modalities and products, from Rides to Eats ... and everything in between Intra-day management of service levels, site efficiency, and outage

About the Role As a Quality Team Lead, you will contribute to Uber's goal of providing world-class ... email and phone support that's as seamless as the ride experience by identifying areas ... of opportunity and strengths through the Uber quality program. You will be responsible for supporting 7-10 QAs

teams including Global CRM, Product, Performance Marketing, and Local/Territory Operations ... campaign calendar in collaboration with Marketing, Partner Management, and Territory Operations ... campaigns on our owned channels (In App, CRM, etc) • Provide insights to the Central Operations team